Terms and Conditions
Welcome to Consca World ("we," "us," "our"), a web and mobile application-based e-commerce platform dedicated to the construction industry. By accessing or using our website located at www.consca.world (the "Site") or our services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our Site or Services.
These Terms govern your use of Consca World and form a legally binding agreement between you and Consca Ecom Ltd. Please review them carefully.
Definitions
• "User" or "You" refers to any individual or entity accessing or using the Site or Services.
• "Supplier" refers to any third-party vendor selling products or services on the Site.
• "Buyer" refers to any user purchasing products or services through the Site.
• "Content" refers to any text, images, video, audio, or other material uploaded, posted, or otherwise made available through the Site.
• "Account" refers to a registered profile on the Site created by a User.
Eligibility
To use the Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract under Laws of England of Wales. By using our Site, you represent and warrant that you meet these eligibility requirements. If you are using the Site on behalf of a company or other legal entity, you further represent and warrant that you have the authority to bind that entity to these Terms.
Account Registration
Creating an Account
To access certain features of our Services, you must register for an account. During registration, you agree to provide accurate, current, and complete information about yourself and to update this information promptly if it changes.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. Consca World will not be liable for any loss or damage arising from your failure to protect your account information.
User Responsibilities
Compliance with Laws
Users must comply with all applicable laws, regulations, and rules, including UK consumer protection laws, data protection regulations, and e-commerce laws. Users must not engage in any activities that violate these Terms or any applicable law.
Prohibited Activities
Users must not:
• Post, upload, or distribute any content that is unlawful, defamatory, obscene, fraudulent, or harmful.
• Use the Site for any commercial activities not authorized by Consca World.
• Interfere with or disrupt the Site or its servers.
• Engage in data mining, scraping, or similar data-gathering activities.
• Impersonate any person or entity.
Products and Services
Product Listings
Consca World provides a platform for suppliers to list products and services related to the construction industry. While we strive to ensure the accuracy of product listings, we do not guarantee that the descriptions are accurate, complete, reliable, current, or error-free.
Pricing
Prices listed on the Site are set by suppliers and may vary. Consca World does not guarantee the accuracy of pricing information and reserves the right to correct any errors or inaccuracies at any time.
Availability
Product availability is subject to change without notice. Consca World is not responsible for any product being out of stock or discontinued.
Ordering and Payment
Order Acceptance
By placing an order through the Site, you make an offer to purchase products or services subject to these Terms. All orders are subject to acceptance by Consca World or the relevant supplier.
Payment Terms
Payments for orders must be made through the payment methods available on the Site. You agree to provide accurate billing information and authorize Consca World to charge your selected payment method for the total amount of your order.
Taxes and Duties
You are responsible for any applicable taxes, duties, or fees related to your purchase. Consca World may collect taxes where required by law but is not responsible for determining the taxes applicable to your transaction.
Shipping and Delivery
Shipping Policy
Consca World facilitates shipping through third-party logistics providers. Shipping times and costs vary depending on the supplier and destination. Users should review the shipping information provided by suppliers before completing a purchase.
Risk of Loss
Risk of loss and title for products pass to the buyer upon delivery to the shipping carrier. Consca World is not liable for any loss or damage occurring during transit.
Delivery Delays
Consca World is not responsible for any delivery delays caused by factors beyond our control, such as customs clearance, carrier delays, or force majeure events.
Returns and Refunds
Return Policy
Consca World encourages suppliers to provide clear return policies. Buyers must review and understand the return policies of individual suppliers before making a purchase. All returns must comply with the supplier's return policy.
Refund Process
Refunds will be processed according to the supplier's refund policy. Consca World is not responsible for processing refunds but will assist in resolving any disputes related to returns.
Intellectual Property
Ownership
All content and materials on the Site, including text, graphics, logos, images, and software, are the property of Consca World or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Limited License
Consca World grants you a limited, non-exclusive, non-transferable license to access and use the Site for personal and commercial purposes. You must not reproduce, distribute, or create derivative works from any content without express written permission from Consca World.
User Content
By submitting content to the Site, you grant Consca World a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute such content for any purpose related to the operation of the Site.
Privacy Policy
Data Collection
Consca World collects and processes personal data in accordance with our Privacy Policy. By using the Site, you consent to the collection and use of your personal information as described in our Privacy Policy.
Data Protection
Consca World implements reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.
Limitation of Liability
To the fullest extent permitted by law, Consca World, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
• Your access to or use of or inability to access or use the Site.
• Any conduct or content of any third party on the Site.
• Any content obtained from the Site.
• Unauthorized access, use, or alteration of your transmissions or content.
Indemnification
You agree to indemnify and hold harmless Consca World, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
• Your access to or use of the Site or Services.
• Your violation of these Terms.
• Your violation of any third-party rights, including intellectual property rights.
Dispute Resolution
Governing Law
These Terms and any disputes arising out of or relating to these Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
Dispute Resolution Process
In the event of a dispute, you agree to first attempt to resolve the matter amicably by contacting us at support@consca.world. If the dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
Mediation and Arbitration
For disputes that cannot be resolved through informal negotiation, the parties may agree to mediate or arbitrate the dispute as an alternative to court proceedings.
Termination
Consca World reserves the right to suspend or terminate your access to the Site and Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Changes to Terms
Consca World reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any modifications to the Terms constitutes your acceptance of such changes. We encourage you to review these Terms regularly to stay informed of any updates.
Miscellaneous
Entire Agreement
These Terms constitute the entire agreement between you and Consca World regarding the use of the Site and Services and supersede any prior agreements between you and Consca World.
Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced to the fullest extent permitted by law.
Waiver
The failure of Consca World to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Contact Information
If you have any questions or concerns about these Terms, please contact us at support@consca.world.
Appendix: Compliance with Laws of England Wales
A. Consumer Rights Act 2015
Consca World complies with the UK Consumer Rights Act 2015, ensuring that products and services provided through the Site meet quality standards and consumer expectations.
B. Data Protection Act 2018
Consca World is committed to protecting personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
C. E-commerce Regulations 2002
Consca World adheres to the Electronic Commerce (EC Directive) Regulations 2002, providing clear and transparent information about our services, pricing, and terms of sale.
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